The highest quality German
damp-proofing products
available in the UK

Heyen Delivery & Returns Information

Delivery :

Heyen UK offer a 2 to 3 day delivery service anywhere mainland UK. We can provide you with a fast reliable and secure delivery service giving a particular hour delivery window via email or SMS so you are kept in the loop and are able to track the progress of your delivery.

If you require products to be delivered to the Highlands of Scotland or Ireland these will incur an extra delivery charge and with a delivery window of 4 to 5 days.  On receipt of an order we will discuss your options.

If you wish to call to discuss any further, please call Tony on 0114 2680063

Returns :

We hope you don't have to return an item but if you need to, our returns policy is listed below.  Items should be un-used, in clean original resaleable packaging with all ancillerary items included.  Unwanted goods are subject to a 25% re-stocking and handling charge at the cost to the customer.

Any small items can be returned to us by the Post Office, or if the weight exceeds 15kg we would recommend that you use a carrier service.